Foodservice Product FAQs

Storage, Handling, and FAQs

Foodservice operators, do you have questions about Eli’s desserts? We have answers!
Eli's Chef Diana Moles

Storage and Handling


Cheesecakes & Tira Mi Su: Thaw Eli’s Cheesecake in the refrigerator for 3 hours. Once thawed, store refrigerated, tightly wrapped, for up to 5 days. Cheesecake may be stored frozen at zero degrees (0˚F) for up to 9 months, tightly wrapped.


Cakes & Brownies: Thaw Eli’s cakes at room temperature. Once thawed, store at room temperature, tightly wrapped, for up to 5 days. Cakes may be stored frozen at zero degrees (0˚F) for up to 9 months, tightly wrapped.


Product FAQs:

What is Chicago-style cheesecake?

Eli’s is the definitive Chicago-style cheesecake. In 1980, Eli Schulman declared cheesecake would be the signature dessert for his legendary Chicago steakhouse, Eli’s The Place For Steak. His unconventional fast and hot baking method resulted in the creation of “Chicago-style” cheesecake, caramelized on the outside, creamy on the inside, baked on an all butter shortbread cookie crust. Over 42 years later, we’ve added more delicious sweet treats to the mix, handmade at our bakery in Chicago.

Where is Eli’s Cheesecake made?

All of our desserts are handmade at our family-owned bakery on the Northwest Side of Chicago!

Are your desserts Kosher?

Yes, unless noted otherwise. Our desserts are certified kosher by the Chicago Rabbinical Council. The exceptions are: Irish Cream Cheesecake, Double Marshmallow Crispy Bar, Lemon Mixed Berry Cheesecake, Moscato Berry Tira Mi Su.

What are your dietary & allergen restrictions?

Gluten Free and Gluten Friendly: Our Double Marshmallow Crispy Bars are certified gluten-free. Our Salted Caramel and Hot Chocolate Cheesecakes are gluten-friendly, made with gluten free ingredients (made in a bakery that uses ingredients containing gluten).

Vegan/Plant-Based: Our vegan desserts are certified vegan and naturally cholesterol-free.

All of our desserts are made in a facility that processes peanuts and tree nuts.

I have more questions! How can I get them answered?

Contact your Eli’s sales rep, Email or call us at 1-800-ELI-CAKE (1-800-354-2253) 8:00 a.m. – 4:30 p.m. CT Monday-Friday.

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